Moishes Moving Systems

We moved from New York to New Jersey and the whole experience was excellent! The price was MUCH cheaper than the other quotes we had. The sales person, Natascha, was great, very nice, friendly and helpful replying all emails expediently and doing a great job with inventory. The moving team was super fast, friendly, professional, what an amazing crew. They got to our place in New Jersey just about the same time we did. Everything was absolutely smooth, I would recommend using Moishe's! They are the best, thanks you!!

Service cost: $800

Don't Hire this company, terrible service. They don't takes care your stuff, don't bother to read labels the driver that's suppose to be in charge brings the truck full of other people stuff and then there's no space for your stuff he is preoccupied about getting tips and gossiping then doing his job. They leave your stuff behind and breaks them, a half an hour drive they make it in a hour making time to charge the customers more money. Very unreliable there's no professionalism at all. I hired them to move my daughter and myself never again.

Move size: 2 Bedroom Home Service cost: $54000

I hired a move out, storage and move in with Moishe's. They handled our things so poorly that they managed to break an expensive floor lamp, a mirror frame and ruined our sofa. The sofa is so dirty I will need professional cleaning that will cost me a fortune. They also assembled my dinning table wrong (which they shouldn't have disassembled in the first place) but gladly my husband was able to fix it.

Unboxing was a nightmare, everything was thrown in the boxes without any care or consideration. Now it's impossible to get a hold of anyone on the phone to file a claim. Worst service ever!

Move size: 2 Bedroom Home Service cost: $4350

BEWARE!!!!! Moishe's moved me from New York to Denver in January 2020. We have moved ten times, including overseas. Never have I had such a horrible experience. Corner of an expensive armoire broken off. Expensive curio cabinet glass shattered. New Stickley table dented, gouged and scratched. Literally hundreds of dollars/40 years of memories in the form of dishes, decor and keepsakes broken. For example, they placed a paperweight in a crystal bowl. After persisting with them, they finally processed my claim and offered me $300 for more than $4,000 worth of damage. DO NOT USE THESE PEOPLE! They DO NOT know how to pack delicate items. And they DO NOT CARE about your personal belongings.

Update - They upped their offer to $500 but have not received it to date.

Move size: 2 Bedroom Home Service cost: $7000

Damage inflicted by the packers, movers and unpackers is so severe and widespread that I can’t begin to enumerate the specifics here. I am traumatized. Glass-framed art, porcelain figurines, a mid-1800s table, a large and expensive ceramic lamp, an art pottery sculpture that I have coddled for 25 years…Please trust me when I tell you that each new day brings anger and sadness at the destruction wrought by these movers. The protection given each item was virtually nil. My furniture was wrapped in plastic, not padding. When they unpacked everything, not in my presence, I walked into a 3-foot-high miasma that was impossible to scale. The bathroom, kitchen and bed were completely blocked. There was nowhere to put my feet so I crawled. A new team was dispatched to tryTo undo the horrorBut I still have three icebergs of buried housewares, pictures, you name it. I’ve refused to play their head games with a claims process for which I’m supposed to “weigh” my damaged goods. It so happens that I do not have a scale on which to put my chipped Victorian washstand, gouged hand-painted book case, crushed Russian samovar or petite porcelain objects. I’m going to try my luck with NYC’s Small Claims Court.

Move size: 2 Bedroom Home Service cost: $3500

Horrible, BAD communication, Unprofessional   DO NOT HIRE THEM EVEN IF THEY OFFER FREE MOVING..     I contacted the Moishe's moving three weeks in advance for full service moving (packing, moving & unpacking). Mr. Ronnie (the estimator) came to have a look at the apartment and provide an estimate. He was very soft and smooth talker who kept assuring that he's looked at everything and the flat-rate quote they will provide us covers everything. I told clearly that I want every thing to be moved, I showed everything that was in my apartment and asked for the fixed quote. He promised me that he will take care of everything. I communicated in between those 3 weeks and confirmed my moving. The day of moving, first of all the movers came 2 Hrs late. The mover entered in the apartment, had not clue that he was supposed to be packing and moving. He showed me the attitude and started talking loud that we have a lot of stuff and nothing is ready. He said only have two people and would need more people and material to pack things and the quote for full service is too low and would need to "be fixed". He kept blaming me as if the miscommunication was my fault. I tried to contacted Mr. Ronnie but he was unavailable. Then I called the main number and talked to the dispatcher. The dispatcher  started telling me the story that the movers can only move the stuff that is on "the list". The list only had a few major furniture items and nothing else. And they kept on blaming us for having more stuff than when the original estimator came. We were able to get hold of the estimator a few minutes later when we refused to let the movers start packing unless this issue is sorted out. We asked him to come and have a look at the apartment. How can they blame us for having more stuff when the person who looked at the place is not even there. Then the dispatcher started suggesting me that they can move the stuff on hourly basis only plus material and forget the contract. It was the last straw for us and we cancelled the move as we were no longer confident in the way they conduct their business. Showing up 2 hours late and trying to extort money from customers is a bad business practice all the while not admitting any of their mistakes and blaming customer for everything. They tried playing the typical bait and switch trick with us. All the money and time spent on reserving parking spots on the street and building service elevator went down the drain. Luckily, we could afford to do that as we had an extra week of buffer. They tried to take advantage of a situation as most people do not have an alternative but to move that day. We felt sorry for the 2 workers that lost their daily wage due to the company's bad business practices. I wish I could red-flag this company or give them zero stars. Please do not hire them unless you want to be ripped off. They behaved in a very unprofessional manner and do not deserve any honest business.

Service cost: $1450

THE [EDIT] WORST! Don't hire these jokers. I guess the problem is they only have 4 movers. They also have terrible customer service and will not reach out to you to let you know they are going to be late. YOU HAVE TO CALL ME..THE [EDIT] NERVE! And then you call the dispatch and he says "do you want us to move you or what" I didn't get ghetto like I wanted to because I needed my family moved but oh just you wait Mr. Pablo! I hope you have your citizenship cause it's on now!

Move size: 3 Bedroom Home Service cost: $800

DO NOT USE!! They were to move me from NYC to Silver Spring, MD, and put my stuff in storage for up to 30 days as my new home was undergoing renovation.  After only 10 days, I get a call out of the blue that my stuff will be at my new hone in 1 hour.  I had not scheduled or requested delivery.  They said if I did not take delivery, my only option was to put the stuff in local storage at my own cost and then to have it moved to my place from storage at my own expense.  They said if they turned the truck around, I would have to pay for re-delivery.  I was assured that a supervisor, Bakshim, would call me to straighten this out, but  of course he never did.  I had no choice but to take deliery into a dust and tool filled apartment undergoing renovation. I have no way of knowing the condition of my stuff as I can not unpack until the contractor is done.
DO NOT USE !!  They charge top dollar - they say for a headache free experience - and give you bottom dollar service!

Service cost: $3600

I moved at the beginning of October 2010. I asked several moving companies to come to my apt. to give me estimates. The Moishe's rep showed up over an hour late. What can I say--it should have told me a lot right then and there. In spite of that I still went with them. Because they had a good rep in our area. Or so I THOUGHT!

Movers did not have clear instructions about my move-this slowed up the move & ran up my bill. It also created more work for me to pack. The movers also disappeared at one point for over an hour and a half w/o any explanation to me.

Since I was moving on my own & I had to watch my things-I could not go check on them.Plus I had to keep packing to save money.

Movers were also supposed to set aside a suitcase with my things I had to get by till I unpacked. My medicines and other things to live until I unpacked. The head mover packed it. The box got buried. I could not get at my medications. It cost me over $250 to get critical medications and other needed items after the movers left.


I began to unpack and began to discover damaged items: 2 floor lamps and my televisions. Cable company could not hook up TV because Moishe's broke the TV.
I filed a claim. It should have been said and done--and paid. But Moishe's has been haggling with me since October about the claim. Days before Christmas and they were still haggling with me for damages their movers caused. They STILL havn't paid the claim.Unbelievable! They agree their movers damaged my goods-yet they won't pay.

They tell me they wont pay to replace the TV or the lamps because the TV was not worth what it will cost to buy a replacement TV on the market now. They also said they will not pay on my claim till I finish unpacking completely. Days before Christmas. The point is-they damaged the items-they know it. They should be accountable and pay. They know this. They send me offers for a ridiculous payment.
I am leaving this review because others should know. If you are shopping for a mover--you will be putting your goods in the hands of Moishe's and they might damage your goods. If they do--they will haggle with you endlessly on whether or not your goods are worth it. When I asked who their Insurance co. was--they responded that THEY were their OWN insurer. They did not have an insurance co. to cover their moves--or in other words--your goods. In my case they keep offering me nothing to replace my goods. I would go with a mover that would do the right thing. If they damage something they will pay the fair price to replace it and pay it right away. They wont haggle with you or make you sign away your right to file other claims if you have not finished unpacking or if you might find more damages--or possibly worse.
Plus it would just be nice to know you are choosing a mover that you can deal with that is professional and has good customer service. One that respects a good customer.
Esp--when times are so tough economically.

Service cost: $2282

We just moved from NY to CT, a large move involving many fragile items such as computers, artwork, and a piano. Marvin and his crew from Moishe’s did a fantastic job.

The basics: 1) they showed up on time 2) they were all business in the best sense, working fast and efficiently 3) they were friendly and easy to work with, which is important in a move lasting a good part of the day 4) they helped pack items which we did not have boxes for 5) they expertly organized our moving items on their truck, a move involving two locations (apt and storage facility).

I honestly can’t imagine a better experience. Unpacking, everything is in excellent, undamaged condition. We heartily recommend Moishe’s - thank you guys.

PS) Move is within US, not sure why post says "International" - looks like site bug.

Move size: 3 Bedroom Home Service cost: $2200

DO NOT USE MOISHES. They have the WORST customer service. Our “agent” Kat is a joke and shouldn’t have a job there. She doesn’t return calls, promises referral discounts just to get business and then never gives the discount. They were extremely unreliable when it came to the date they were delivering our stuff and broke 2 of our lamps. The manager is HORRIBLE and won’t even call us back so we can file a claim. We’ve called 6 times. We moved out of NYC and would never recommend using this company. Worst moving company I have ever used. They just want your business and don’t care if your items get there safely or if at all. No wonder Kat “The Agent” has such a lack of professionalism since the management there is non-existent.

Move size: 1 Bedroom Home Service cost: $3300

Awful staff at HQ. Once you are signed up good luck getting in touch with your so called agent. I have called our agent Kat around 10 times in the past 6 weeks, been polite and patient and waited for promised call backs a day or two between each attempt, and this lady won’t even call me back. I finally got her on the phone for a few minutes on the day of our move by having the moving foreman call in for me - and this was after I called in myself and was told she was not there. In any case, Kat pretended to not remember any details of our conversation 2 weeks earlier where I gave her a successful referral for a long distance move, and pretended not to remember I myself had a long distance move in progress, and “promised” she would definitely call back back on the following business day with her manager. Just like before our move was complete, she never called me back, and when 2 days later we called to speak to somebody else and were again “promised” a call back by a manager, it’s now another 3 business days with no call back. We cannot file a claim for our damaged goods. Also our move in window was a mess with the estimated dates from long distance dispatch changing every other day and then finally on the day of our move our heads up from the company came about 3 hours before they arrived (not 24 hours). Our boxes were very roughly handled because about half of them arrived in tatters. Luckily everything I had packed myself and was undamaged, but the few things they packed for me arrived damaged. 2 different expensive standing lamps chopped in half down to the wire. Can’t file a claim because these unethical reps/managers WONT CALL YOU BACK AND DODGE YOUR CALLS LIKE A CHILD. Next step is a credit card dispute. Use somebody else to move even if it costs a little more. Very disappointed in how this company treated us on our long distance move and I’m embarrassed to have referred them business before our own move was finished.

Move size: 1 Bedroom Home Service cost: $3300

UPDATE: They are giving us a small amount of money back for some of the damages. (Supposedly, I can't get anyone to respond to me about how the money will be issued.) But I cannot get Mr. Bashkim Spahi to respond to me with more than a few words. I ask questions and express concerns and be ignores both of them as if I haven't been emailing him any of it! His emails are short and rude. I then emailed a few other people in the company (Mr. Nissim and Mr. Likaont) looking for some sort of response and I didn't hear back from either of them.

MOVE WITH SOMEONE ELSE. If you want to be treated with some sort of respect and transparency, find a different company.

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My husband and I moved from Jersey City to a town just outside of Trenton in February 2020. My husband had tried to reach the company multiples times by phone but never heard back so I sent an e-mail to 4 people within the company. Over a week went by and I still did not hear back, so I resent it. I still did not hear back so I then reached out to our moving specialist via Instagram (the only way I could get a response apparently) and I heard back from someone later that day. In response to my very lengthy and concerned e-mail I got a response that said "I will call you shortly" This would have been fine, except he didn't call. I responded by e-mail the next day looking for an update and he said he would call me shortly after 11 am the next day. I didn't get a call until about 3:00. He was very short and rude with me on the phone. He did not once apologize or explain to me what the process was. He said he would send me forms to fill out and he would look into it. That was it. He didn't send me the forms until 2 e-mails following up asking where they were. I have just submitted the forms and I am waiting to hear back. To give them the benefit of the doubt, they MAY work this all out with us and do a really great job at it - but that doesn't mean that the way we've been treated thus far is acceptable. Here were the issues to begin with:

We understand that an estimate is just that - not an exact number. However, the supply estimate given to us by Tom was extremely off from what we actually ended up needing. This meant that the movers needed to leave for an extended period of time to gather new supplies, effecting the quoted time. We were quoted to need $424.00 worth of packing supplies, and we were, in the end, charged $955.00. This does not appear to be a reasonable discrepancy, and we were not made aware of the additional charges until we were at our final destination and everything was being moved into our new home.

Due to the lack of supplies and the time it took to get them, the movers became incredibly behind on their timeline. About halfway through they realized this and stopped using paper to wrap our things. Our belongings were thrown into boxes without care or protection and a substantial number of our things were either damaged or broken entirely.

Many of our small items being damaged beyond repair (To give a few examples; entire cabinets of cleaning and bathroom products were thrown into boxes with towels and personal belongings like shoes - and they leaked ruining everything inside. Small pieces of artwork and decor were thrown in with boxes or books and they ended up breaking the contents inside. Roughly half of our total belongings were packed this way. Everything they could find was just tossed into a box, entire drawers dumped, and no actions taken to protect the contents.

More significantly, our 3D printer was not secured in any way but put into a box and it broke in multiple spots. Some of our furniture was not wrapped and ended up being damaged. Our kitchen chairs look like they were dropped out of the truck and scratched. A metal shelving unit was bent.

These are only a few examples of the overall picture. We did not list all damages as that would be impossible.  Some friendly customer service would go a REALLY long way in this situation and I am hoping that they are planning to reach out and do just that any day no If they do, I will gladly change my review.

Move size: 1 Bedroom Home Service cost: $2638

DO NOT HIRE THIS COMPANY! Signed contract and had a full confirmation, email and verbal from their services for today, with a window of 10am-11am. Once 11:30 rolled around and they still have not arrived my husband called. They said that we were not in their system. We showed them our confirmation email and they said their must of been a glitch. Ok, so what was there solution? That someone could move us from 3pm-5pm. Ok, inconvenient but left with no choice. We called them back, no more than 20 minutes later, to say that window would be fine and they then informed us that they could no longer move us. That’s it. Zero solution. Zero apologies. Didn’t even offer us another day/time. As you can imagine this was a HUGE inconvenience. We couldn’t even find a truck to rent anywhere. We are now left with a sprinter van and doing this move on our own.

Move size: 2 Bedroom Home Service cost: $950

Used Moishe's moving to move from NJ to NC. When I called on the day of my scheduled delivery, Moishe's had "lost track of" the truck holding all of my home's contents and it took two days for them to discover it was sitting in their lot in NY. The contents of my home arrived a week later than expected resulting in me needing to stay in a hotel. When my goods arrived in NC, the driver had hired a bunch of workers hired off of craigslist to unload the truck. The workers arrived at my house before the truck and just hung out waiting.... They were not professional movers. Needless to say, lamps, collectibles, and furniture were destroyed and broken as they were dropped off the back of the truck by inexperienced day laborers. The walls in the stairwell of my new home were banged up and scuffed and the storm door was broken by the movers. When I contacted Moishe's, radio silence. I had to go through my homeowners insurance to get any reimbursement on goods, which was less than it cost to repair/replace- and less my deductible. When I contacted Moishe's regarding my deductible, they laughably offered next to nothing. Would avoid this company

Move size: 4 Bedroom Home Service cost: $9000

Used them for moving from NJ to TX. And had the worst of experiences. Their handling of your belongings is pathetic to say the least. They do not bother about anything. Broke my new bed, which was worth over $750, and when I filed a claim, they said they can only pay $50 based on the weight of the bed. What a joke!!

80% of my boxes which were all brand new were all ripped apart and were completely unusable after the move.

Stay away from them. They are dishonest. There are many companies that would charge a bit more than what these crooks would charge, but that would save you from trouble later on.

Do yourself a favor and look for someone else.

Move size: 2 Bedroom Home Service cost: $4000

Horrible experience. Will never use again.

1. Moishes broke and lost several items, including the centerpiece of a $3k murphy bed that went missing. I was offered $300 in compensation.

2. They upsold me unnecessarily on a storage unit. The moving guys told me there was tons of empty space and weren't sure why I was paying for that size.

3. They delivered other people's things to me. In the extra space they sold me, they were apparently storing other people's things.

Shady company. Do not recommend.

Move size: 1 Bedroom Home Service cost: $3000